HOPE Logo

HOPE (Plymouth) Credit Union Limited

incorporating Stonehouse Credit Union Limited


Joining Hope

  • To become an adult member of a credit union, you must be over 16 years old (for Junior Savers, see below) and live or work in the area covered by the credit union, known as its "common bond". HOPE Credit Union currently covers the whole of the city of Plymouth as shown by the red line on the map below. If you aren't sure if you qualify, please contact us to confirm.
  • Next, you will need to complete an application form. This can be obtained from one of our service points or you can print one out by clicking here. Please complete the green sections.
  • Finally, like all banks and building societies, it is a requirement of the Financial Services Authority (FSA) that we positively identify all of our members. This means that we need to establish your name and your current address. To do this, bring your completed application form along to one of our service points, together with:
    • a photographic identification document, for instance, a passport or photo driving licence; and
    • a proof of address such as a recent utility bill; and
    • a membership fee of £1 and at least £1 to pay into your share account.
  • We will then send you a Welcome Pack containing a passbook which you can use to save with the credit union. Alternatively, you can complete a Standing Order (included as part of the Welcome Pack) to enable you to save a fixed amount  weekly or monthly - it's amazing how quickly your savings grow!
  • After a qualifying period, you are eligible to take out a loan - you can get more information by clicking here.
  • Finally, as a member, your savings and loans are automatically covered by valuable Life Insurance at no cost to you! For more details, click here.

Junior Savers

  • Hope Credit Union has an active junior saver community mainly based in several local schools through Savings Clubs. However, membership is open to all below the age of 16 who qualify as living or attending school in the common bond (see the red line in the map above). Junior saver membership is free.
  • When a junior reaches the age of 16, he/she automatically becomes enrolled as an adult member of the credit union. At this time, we will send you a Welcome Pack and charge your share account with the £1 membership fee.
  • Junior saver application forms are available through your school (we currently have savings schemes with Plym View and Highfield schools, although the list is growing), or directly using an application form available at our service points. You can also print one out by clicking here. Please complete the green sections.
  • Hand your completed application form in at your school savings club, or bring it one of our service points. We will do the rest.
  • Junior savers are not covered by life insurance, and cannot apply for loans from the credit union.

Whenever you attend a Service Point or Paying-in Point don't forget to bring your Passbook so we can update it.

We look forward to welcoming you as a member of HOPE Credit Union and trust you will benefit from the services we offer. Remember, it's run by volunteers who are all members of your community.


Useful links

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ABCUL Logo

Registered Office: 142 Union Street, Stonehouse, Plymouth PL1 3HL. Registered Number IP00561C
Authorised and Regulated by the Financial Services Authority. FRN 213688
A Member of the Association of British Credit Unions Ltd (ABCUL)