HOPE (Plymouth) Credit Union Ltd


Joining HOPE Credit Union

  • To become an adult member of a credit union, you must be over 18 years old (for Junior Savers, see below) and live or work in the area covered by the credit union, known as its "common bond". HOPE Credit Union currently covers the Postal Code districts PL1 - PL21 as shown by the red line on the map below. If you aren't sure if you qualify, please contact us to confirm.
  • Next, you will need to complete an application form. This can be obtained from one of our service points, see the markers on the above map, or you can print one out by clicking here. Please complete the green sections.
  • Finally, like all banks and building societies, it is a requirement of the Prudential Regulation Authority (PRA) and the Financial Conduct Authority (FCA) that we positively identify all of our members. This means that we need to establish your name and your current address. To do this, bring your completed application form along to one of our service points, together with:
    • a photographic identification document, for instance, a passport or photo driving licence; and
    • a proof of address such as a recent utility bill; and
    • a membership fee of £2 and at least £1 to pay into your share account.
  • We will then send you a Welcome Pack containing a passbook which you can use to save with the credit union. Alternatively, you can complete a Standing Order (included as part of the Welcome Pack) to enable you to save a fixed amount  weekly or monthly - it's amazing how quickly your savings grow!
  • After a qualifying period, you are eligible to take out a loan - you can get more information by clicking here.
  • Finally, as a member, your savings and loans are automatically covered by valuable Life Insurance at no cost to you! For more details, click here.

Junior Savers

  • HOPE Credit Union has an active junior saver community mainly based in several local schools through Savings Clubs. However, membership is open to all below the age of 18 who qualify as living or attending school in the common bond (see the red line in the map above). Junior saver membership is free.
  • When a junior reaches the age of 18, he/she automatically becomes enrolled as an adult member of the credit union. At this time, we will send you a Welcome Pack. The normal £2 membership fee is waived in this case.
  • Junior saver application forms are available through your school (we currently have savings schemes with several schools and the list is growing), or directly using an application form available at our service points. You can also print one out by clicking here. Please complete the green sections.
  • Hand your completed application form in at your school savings club, or bring it one of our service points. We will do the rest.
  • Junior savers are not covered by life insurance, and cannot apply for loans from the credit union.

Paying Money into Your Account

You can pay money into your account in many different ways.
  • By going to a Service Point by cash or cheque. They are situated in many different places across the city, zoom in on the map above or the list here.
  • By making regular payments using a Standing Order from your bank account. You can do this through your local bank branch, by telephone to your bank, or by filling in a Standing Order Form and sending it to us or dropping it in to a Service Point. You can get a blank one at a Service Point or print it yourself. Don't forget to put your Membership Number in the "Reference" field so we know which account to put it in. (This is by far the least hassle-free way!)
  • By making a "one-off" payment from your bank account. You can do this at your local bank branch, by telephone to your bank, or online using your bank's web site or app. You'll need to quote the following:
    • HOPE Sort Code: 08:92:50
    • HOPE Account Number: 67005653
    • Reference for payment: (Please quote your Membership Number)
(The above details are for our Current Account held with the Co-operative Bank plc)
  • If you have any difficulties at all, please contact us here.

Whenever you attend a Service Point or Paying-in Point don't forget to bring your Passbook so we can update it.

We look forward to welcoming you as a member of HOPE (Plymouth) Credit Union and trust you will benefit from the services we offer. Remember, it's run by volunteers who are all members of your community.


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Useful links

Prudential Regulation Authority

Financial Conduct Authority

Association of British Credit Unions

Step Change Debt Charity

Debt Advice Foundation
Debt Advice

Money Advice Service
Money Advice Service

Consumer Affairs
Consumer Affairs

Registered Office: 142 Union Street, Stonehouse, Plymouth PL1 3HL. Registered Number IP00561C
Authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. FRN 213688
A Member of the Association of British Credit Unions Ltd (ABCUL)